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Features
WebPartner
"Premiere" Site
Includes:
Custom Designed
Home Page
We
can design a professional Home Page for your web site or if you have an
existing Home Page it is possible to integrate it into our WebPartner
package.
Additional
Site Pages:
Products
Display Section
This
section brings your products on-line for worldwide access over The Internet.
This permits prospects and customers from any spot on the globe to dial
into your web site for product information. This web site section will
feature your "family of products" in much the sample way a glossy
printed brochure features your product line. Customers may click on any
one of the products on the main page and a detail page will appear with
additional information about this product. The ABBASOFT Products module
makes your products easier to purchase and also provides your company
with a central control point for all product information.
Press
Release/Current Events
On
your web site there will be a location for your company’s Recent Press
Releases, News, or Current Events. Press Releases may be accessed by
the web site visitor from the main Press Release page. With the use of
the Press Release Database, you will have the ability to view or modify
the title, filename, notes, origination date, status, position, and author
of each of your current press releases on the web. This feature allows
you to easily rotate press releases, images, sounds, colors, etc. associated
with each with out having to pay for costly programming each time you
make a change.
Corporate
Data
Allows
you to display all of your pertinent corporate information (photos and
images included) for access over the Internet.
Guest
Book Entry/Tracking
The
Customer Log in and Guest Book screen work as both prospect tracking and
security for your web site. The WebPartner Shopping Cart, Order Follow
Up, Vendor, and Rep Modules all require a personal identification number
to be entered. This keeps all information user specific so no one else
may view or have access to this information. The guest book contents
will be downloaded daily into an Excel file so that you can see what new
prospects you have each day.
Email/Contact
Us
Designed
for ease of use for the Customer. Features automatic E-Mail links and
automatic addressing.
User Control
Module
This
suite of software allows the user to change Corporate Data information,
add or delete Press Releases, modify Product Display pictures or text,
or control Guest Book access properties. With the User Command Module
you may change almost any aspect of your web site without costly programming
assistance.
Tools:
Site Search
Engine
Finds
any keyword the customer inputs on your web site.
Product Search
Engine
Finds any Product
the customer enters on your web site.
Site Statistics
Daily
history of who accessed what on your web site.
WebEZ
Turn
your Pick based applications into Web based systems..
Placement
of your site on the seven (7)
major search engines
Yahoo,
Alta Vista, Lycos, Infoseek, Excite, Webcrawler, and Hotbot. We ensure
that the information search engines look for is included on your home
page and follow-up with each search engine on a weekly basis for four
(4) weeks.
WebPartner
Optional Add-on Modules
On-line
Catalog
Full Product Catalog
(100 to 400+ Pages, Includes Images, Text & Links)
This module
brings your catalog on-line for worldwide access over The Internet. This
permits prospects and customers from any spot on the globe to dial into
your web site and see your complete product catalog. This manpower and
money saving feature will allow you to eventually say “good-bye” to your
old costly printed catalogs and associated mailing costs.
Conversion
Support
We
move your present catalog over to the Internet and install and maintain
the appropriate hot links. This way when we deliver your web site all
the information is pre-loaded, up, and working and ready for immediate
use.
Electronic
Commerce/ Shopping Cart
"Add
To Order" Logic
This
logic may be used with either your Products Display pages or your On-line
Catalog (depending on how extensive your product line is). We hot link
the items on either your products or catalog pages to “add to” your virtual
Shopping Cart.
Shopping
Cart
Customers may view the products they have added to their virtual shopping
cart, change the quantity of an item, or delete items from their cart
as a running total keeps track of the total amount of their order. The
result? Customers may view your catalog and place orders 24 hours a day,
7 days a week with out the need of speaking with a Sales Representative.
The only thing left for you to do is confirm the order and ship it out.
Credit
Card Interface with Secure ID
CyberCash
Services for Merchants
CyberCash enables you to accept secure, real-time
payments at your web site. The CyberCash CashRegister provides all of
the tools needed to accept secure credit card transactions over the Internet,
including real-time authorization, voids, returns, settlement and other
payment management capabilities. ABBASOFT handles all aspects of integrating
this service into your web site.
VeriSign
Secure Exchange of Credit Card Information
VeriSign
already enables the secure exchange of credit card and payment information
between thousands of e-commerce sites and their customers. Now, the leading
payment services company on the Internet, VeriSign enables merchants to
authorize, process, and manage multiple payment types. ABBASOFT handles
all aspects of integrating this service into your web site allowing for
worry free electronic commerce.
Config-SS
Order Configurator
Our
Config-SS add-on product simplifies the traditionally complex task of
building an Order Configurator. As companies try to sell increasingly
complex products and services, they have realized inaccurate orders can
lead to higher costs and dissatisfied customers. Training sales reps on
proper product configurations is sometimes an ongoing challenge due to
the rapid changes in technology and products. In addition, selling directly
to customers over the web exacerbates the problem because there isn’t
a sales person guiding the customer through the ordering process.
ABBASOFT's
Config-SS product helps customers, sales representatives, and telemarketers
configure complex products and services. Across all sales channels, ABBASOFT's
Config-SS product quickly matches customer requirements with offerings
from the company, resulting in dramatically fewer mistakes, lower costs,
and higher customer satisfaction. Over the Web, in the field, on the phone,
or in a distributor’s warehouse, the ABBASOFT Config-SS product adds efficiency
and value to the art of selling.
An
Excel spreadsheet makes it easy to control the options of the Configurator.
You can add, remove or rearrange questions and options on the spreadsheet
easily updating product information for the Configurator. This product
streamlines Features & Options setup and allows you to automate the
creation of Bills of Material.
The
ABBASOFT Config-SS product enables you to sell complex products and services
across the Internet as well as through traditional sales channels.
Customer
Account Status
For
service related businesses that have regular revolving monthly charges
as well as one time charges for services (i.e. – Laser Printer repair
and service contracts, Monthly Maintenance, etc.). The Customer Account
Status Module gives your customers visibility into their specific account
information. Account status will now be displayed at your customer’s
fingertips. Result is Customer Service labor costs are reduced because
your customers have access to this information automatically over the
Internet. Accounts Receivable personnel are now freed up to handle other
more pressing account problems. In general, the WebPartner Customer Account
Status module increases and improves communication between you and your
customers.
Order
Status - Select Open, Shipping Now, Completed Orders, or All
The
Customer Order Status Module gives your customers visibility into their
specific order status. Order status will now be displayed automatically
at your customer’s convenience over the Internet 24 hours a day with no
waiting required. Result increases and improves communication between
you and your valued customer while at the same time reducing labor costs
associated with Customer Service personnel.
Ship History
- Complete detail on any shipment
The
Customer Order Status Module gives your customers complete detail information
about any shipment that has been made to them. Date shipped and estimated
shipment arrival dates will now be displayed at your customer’s fingertips.
Allowing customers immediate access to their order status means better
service.
Waybill Tracking
- Assistance in tracking truck carrier numbers
"Where's
the shipment?" will be a question you won't have to answer anymore.
Full Customer
Pricing Tables - (Secured) specific to that Rep, Customer, or Part
No
need to call back in to the home office to get specific pricing information
for a customer, Rep simply accesses the Sales Rep Support module via his
laptop for up-to-date customer pricing information directly from your
company’s database.
Training
Section - Reps access to critical information
Post Sales Scripts and Procedures directly on your password protected
Sales Rep module on the Internet and allow Sales Reps anywhere in the
world to access this vital information.
Announcements
Provides
a quick forum for relaying important information to Reps in the field.
The Sales Rep Module links field sales representatives directly to your
company’s information system. While in the field, reps now have the ability
to track prospects as well as other vital sales functions as if they were
sitting in the home office. With the ABBASOFT Sales Rep Module problems
and information requests from field representatives can now be answered
easier and faster which results in improved customer service and ultimately
more sales.
Vendor
/ Purchase Order Tracking
Vendor /
Purchase Order Tracking Module
Includes
full Vendor PO Tracking Capability as well as On-line Inventory tracking
(by Vendor). The Vendor Order Module brings your vendors on-line with
your manufacturing system. Improved communication with your vendors will
result in faster response times, reduced inventory and ultimately, more
profit. E-mail Purchase Order changes to vendors or Exception Reports
(Open, Closed, Hold, etc.)
Advanced
Product Display
Advanced Product
Search
Queries
the database and gives the user the product information they have requested.
Customers may search by Product Type, Part Description, or Manufacturer.
Included in the Advanced Product Display capability is unit price as well
as a Branch Inquiry feature that gives customers quantity available and
product location information.
List of
your company's employment opportunities
Opportunities
can be posted by your Human Resource administrator or deleted as positions
become filled. If all positions are currently filled, a message stating
this may be displayed. Also included are hot links to the main Human
Resource or Department Head E-Mail address (for ease in E-Mailing resumes).
Other Options
Catalog
Conversion (Setup for Catalog Display)
You
may do this yourself or have ABBASOFT handle this task.
Indexing
Setup (For Catalog and Advanced Products Display)
Recommended
for your On-line catalog. Let ABBASOFT build your indexing for you.
It’s tedious and time consuming but needs to be completed so random access
to the products in your catalog is possible. Once this information is
built all you need to do is maintain it.
ODBC Database
Integration
Enables
automated upload and download of key information at any time.
Non-ABBASOFT
Database Integration
Modifications and
Changes to Logic
These changes
are made to the base software and typically are supported in future updates
(Note: Some modifications to the base software may be un-applicable to
your application.
Project Management
Advanced
Search Engine Registration
You
may do this yourself or have ABBASOFT handle this task.
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