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WARRANTY TRACKING MODULE


CUSTOMER MAINTENANCE
SHIP TO MAINTENANCE
TERMS CODE MAINTENANCE
SALES TAX CODE MAINTENANCE
CUSTOMER TYPE CODE MAINT.
SALESREP MAINTENANCE

WARRANTY TRACKING
WARRANTY STATUS CONTROL
BILLING PROCESS
UNEARNED INCOME
AUTOMATIC RENEWAL
WARRANTY STATUS UPDATE
PRINT WARRANTY CONFIRMATION

CUSTOMER LISTING
SHIP TO LISTING
AP-AR TERMS LISTING
SALES TAX CODE & REGISTER
CUSTOMER TYPE LISTING
SALESREP LISTING
CONTRACT TYPE LISTING
SALESREP TYPE CODE LISTING
WARRANTY EXPIRATIONS
WARRANTY EQUIPMENT SERVICED
SERVICE EXPIRATION REPORT
PM LISTING REPORT
SERVICE CONTRACT REPORTS
CONTRACT PROFITABILITY DETL
SERVICE CONTRACT REPORTS
CUSTOMER CONTRACT LISTING

WARRANTY TRACKING

The ABBASOFT Technologies Warranty Tracking module is used to keep track of all the standard warranty items after a product has been sold to a customer. It also keeps track of the service contract after the standard warranty period. This module, like all other ABBASOFT modules, is linked to Accounts Receivable, Inventory Control and General Ledger.

KEY BENEFITS

  • Automatic creation of warranty order after product shipment.
  • Ability to add service contract to the standard warranty order.
  • Automatic renewal of service contract by specific customer.
  • Provides multiple billing cycle options.
  • Generates invoices for monthly billings (for monthly billing cycle services).
  • Automatic grace period prior to closing the service contract.
  • Automatic general ledger update for unearned income for yearly and quarterly service contracts.
  • Warranty inquiry by serial number.
  • Multiple pricing options by contract type and part number.

Warranty Tracking Features

Additional Features

The Warranty Tracking module allows the user to enter or modify an service contract. Each user enters the warranty type which determines the monthly charges and number of services required for each contract. Billing options allow the user to create a Monthly, Quarterly, Semi-monthly, or Yearly billing cycle.

Reports

Contract Table Listing: Listing of all available contract code tables by description.
Service Contract Expiration Report: Listing of all service contracts that are going to expire by specific cut off Dates.
Service Contract Listing: Detail and summary listings of all open or closed service contracts by date rage or contract type with extended contract amount.
Contract Profitability Report: Detail listing of all service contracts with total revenue and total costs associated with that contract.
PM Listing: PM dates of contract by part number for an specific date range.
Contract Listing: Detail listing of all open contracts for an specific customer or specific contract type.